Refund & Return Policy
Our commitment to fair and transparent refund and return practices
At Printer Setup Insights, we are committed to customer satisfaction. This policy outlines the terms and conditions for returns, refunds, and exchanges of our services and products related to printer setup and technical support.
1. Service Refund Eligibility
Refunds may be provided for eligible services based on the following conditions:
- Refund requests must be made within 14 days of service completion.
- Services that have been fully delivered and completed are non-refundable unless there was an error or issue with the service provided.
- Digital licenses or software keys are non-refundable once issued and activated.
2. Process for Returns and Exchanges
If you wish to request a refund for services or need assistance with a product exchange, please contact our support team via email or phone. We will provide guidance on the next steps and any additional requirements.
3. Refund Process
Refunds are typically processed within 5-10 business days upon review and approval. Refunds will be issued to the original payment method. If you have any questions about your refund status, please contact our support team.
4. Return Shipping Costs
For any physical products eligible for return, customers are responsible for return shipping costs unless the return is due to an error on our part, such as an incorrect item shipped.
5. Contact Us
If you have questions or need further assistance regarding returns, refunds, or exchanges, please contact us. Our team is here to help and ensure your satisfaction with our services.